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help desk in San Diego

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  1. HELP DESK

    Our client is currently seeking a HELP DESK.1. Software Support Helpdesk phone supporta. Background in Healthcare is a plusUnder minimal supervision, provides (telephone) technical sofware support and assistance to customers and CPU Service personnel in the installation/utilization of computer software, hardware and business applications, and/or in diagnosing problems with these products in a timely and accurate manner to assure customer satisfaction.Major Responsibilities: Utilizes proper ...

  2. Tech Support Engineer

    The Company Webpass is a growing, profitable, Ethernet Internet Service Provider serving San Francisco, Oakland, San Diego, Emeryville, and Berkeley and now Miami. We offer commercial Internet connections from 10 - 1000 Mbps and residential Internet connections at 100 or 200 Mbps. Our tag line is "Simple Urban Internet" and it reflects our company as everything is designed to be simple from the customer's perspective. The Job Your responsibility is to respond to all customer tickets, resolve any ...

  3. Help Desk Manager

    The Job Your responsibility is to lead and manage the residential help desk team and customer service representatives. You will take help desk calls and residential sales calls, coach the existing staff in all cities, monitor the ticket queue, review a sample of all closed tickets, listen to completed calls, run weekly help desk meetings, unify the language used in our ticketing and sales processes and everything else required to give our residential customers the best experience possible. Your ...

  4. Help Desk Administrator-Temporary Assignment

    Provides technical support to IT and end users. Respond to requests to update, remedy, add or connect technology. Troubleshoots technical difficulties and provides resolutions. Escalates more complex issues to Corporate IT when necessary. Documents completion of issues including the testing, installation, and configuration of network equipment and/or software.  (TEMPORARY POSITION) This position is a temporary engagement in our IT Department in Carlsbad, CA. It will be paid through our staffing ...